G & S Metal Co., Inc.
1901 West A St, Kannapolis, NC 28081
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Shannon Lowder - 2022 Jun 17
When calling to remove the units in December 2021, I got an appointment for two days later. The two-man crew showed up early, removed the units, and were finished in less than two hours. I didn’t suspect anything had changed with their service. In fact, the crew said I wasn’t going to be billed until I reconnected the units. I was happy about that since the foundation work was extremely expensive!
When removing the blowers, the R22 refrigerant must be collected and stored, since it’s harmful to the environment. This refrigerant is worth more than $400 per pound in 2022 since it is no longer produced, and most units built prior to 2020 still need it for cooling.
Fast forward four months.
I called to schedule the reconnection. It took several weeks to get a call back to schedule a time for the work. After getting the first appointment, it was canceled two days later. After another week of calling back for a reschedule, I was put on for the following week. When four techs arrived, they said the ground was too soft to do the service then, they wanted to wait another two weeks.
When the crew finally returned to re-install the units, I was happy I have Ring cameras all around the house, and inside too. One member was taking as many as five smoke breaks an hour (see attached images). The other was a slow mover and liked to take air-conditioned breaks in the van. Seven hours later the units were reinstalled, and we had cool air again!
I was disappointed it took so long to get the reinstallation scheduled but was ok with the amount of time it took two people to reconnect, recharge, and get the units up and running again. Until I saw the bill. $2,414.00. There was only a single line item: “Remove outside units and reinstall”.
Even if you ignore the smoke breaks, phone calls, and air-conditioned breaks and assume they worked all 9 hours. That’s $268.22 an hour for labor. Not to mention, that $2,400 would have been a significant down payment towards a new more efficient, and environmentally friendly system. When I called for an explanation, I never heard back. It’s been almost a month of radio silence from them.
I must wonder if the delay on reinstall was due to the value of the refrigerant that was reclaimed from my two systems. In the two systems, there were about 24 pounds of refrigerant. $9,600 is a great deal of money. When I started calling other HVAC companies to re-install my units, I would have had to buy that refrigerant to re-fill the systems. That’s why I ultimately waited on G&S to complete the work.
Permits (769)
1901 West A Street, Kannapolis, NC 28081
Date: Sep 2, 2015
Permit type: Hvac
Fee: $89.00 paid to City of Greensboro, North Carolina
Permit #: 201514601
318 Briarcliff Dr, Kannapolis, NC 28081
Date: Dec 26, 2013
Permit type: Hvac
Client: Lee James E Available Data
Parcel #: 56124741090000
Permit #: HE2013-03537
813 Sprucewood St, Kannapolis, NC 28081
Date: Dec 26, 2013
Permit type: Hvac
Client: Eury Lawrence Scott Available Data
Parcel #: 56131282400000
Permit #: HE2013-03539
9661 Hickory Ridge Rd, Harrisburg, NC 28075
Date: Dec 20, 2013
Permit type: Hvac
Client: C/O Floyd C Hartsell & Mary Available Data
Parcel #: 55165280680000
Permit #: HE2013-03509
1103 E 10Th St, Kannapolis, NC 28083
Date: Dec 18, 2013
Permit type: Hvac
Client: Lipscomb Sharon Sue Available Data
Parcel #: 88888888880000
Permit #: HE2013-03478
850 Mountain St, Kannapolis, NC 28083
Date: Dec 17, 2013
Permit type: Hvac
Valuation: $3,844,000
Client: Cabarrus County Available Data
Parcel #: 56143247340000
Permit #: HE2013-03460
25 Pounds Ave, Concord, NC 28025
Date: Dec 16, 2013
Permit type: Hvac
Client: Rice Roger D Sr Available Data
Parcel #: 56304031150000
Permit #: HE2013-03446
1801 Clay St, Kannapolis, NC 28083
Date: Dec 13, 2013
Permit type: Hvac
Client: Jordan Barry E Available Data
Parcel #: 56245134300000
Permit #: HE2013-03441
209 Cliffside Dr, Kannapolis, NC 28081
Date: Dec 12, 2013
Permit type: Hvac
Client: Kennerly Taylor R Jr Available Data
Parcel #: 56125754100000
Permit #: HE2013-03433
407 Glass Ct, Kannapolis, NC 28083
Date: Dec 9, 2013
Permit type: Hvac
Client: Lewis Heather S Available Data
Parcel #: 56134350540000
Permit #: HE2013-03404
965 Ashby St, Kannapolis, NC 28081
Date: Dec 5, 2013
Permit type: Hvac
Client: Linton George William Jr Available Data
Parcel #: 8814900102
Permit #: HE2013-03391
4179 Brownwood Ln, Concord, NC 28027
Date: Dec 2, 2013
Permit type: Hvac
Client: Nguyen Khanh Available Data
Parcel #: 56019524380000
Permit #: HE2013-03355
233 Kings Creek Ct, Concord, NC 28025
Date: Dec 2, 2013
Permit type: Hvac
Client: Talbott Graham M & Wife Available Data
Parcel #: 56216587870000
Permit #: HE2013-03354
1108 China Grove Rd, Kannapolis, NC 28083
Date: Dec 2, 2013
Permit type: Hvac
Client: Account Details For Chenango Properties Llc Start A New Search Property Owner Chenango Properties Ll Available Data
Parcel #: 88888888880000
Permit #: HE2013-03353
310 Westview St, Kannapolis, NC 28081
Date: Dec 2, 2013
Permit type: Hvac
Client: Wilmot Eugene Leroy & Wf Available Data
Parcel #: 88888888880000
Permit #: HE2013-03352
833 Shetland Pl, Concord, NC 28027
Date: Nov 12, 2013
Permit type: Hvac
Client: Cheek Kevin W & Wife Janet J Available Data
Parcel #: 56000656810000
Permit #: HE2013-03171
305 Wisteria Ln, Kannapolis, NC 28083
Date: Nov 12, 2013
Permit type: Hvac
Client: Gantt Lindsay R Available Data
Parcel #: 56240040000001
Permit #: HE2013-03178
526 Park St, Kannapolis, NC 28083
Date: Nov 7, 2013
Permit type: Hvac
Client: Cunningham Beryl C Available Data
Parcel #: 56137697270000
Permit #: HE2013-03133
580 Windsor Pl, Concord, NC 28025
Date: Nov 6, 2013
Permit type: Hvac
Client: Lawing Bruce P & Wife Julia C Available Data
Parcel #: 56217760490000
Permit #: HE2013-03100
735 Cambridge Ct, Concord, NC 28025
Date: Nov 5, 2013
Permit type: Hvac
Client: Lucas Elizabeth Perry Liles Available Data
Parcel #: 56216853570000
Permit #: HE2013-03093